The Vancouver Dispatch Centre is located at 1430 Franklin Street in the City of Vancouver, just two blocks south of the Vancouver Waterfront.
The Dispatch Centre consists of a Director of Dispatch, two supervisors, 11 full-time dispatchers and one office administrator. The staff receives and processes orders for labour in the Vancouver and Squamish areas from customer member companies and dispatches the required personnel to those companies.
In order to provide employees with as much advance notice as possible about potential work opportunities, work information and gang orders are provided to employees through an interactive voice response system (IVR) which allows employees to determine the type of work available for each shift, the forecasted work opportunity and their approximate position in the sequence of dispatch. The work information is also available from the www.bcmea.com and the mybcmea.bcmea.com websites which are updated every five minutes.
